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Submitt Message is not showing up
- innomailchimp
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24 Dec 2016 15:18 #2678
by innomailchimp
Submitt Message is not showing up was created by innomailchimp
Bonġu
We are using your latest version (2.5.3) on Joomla 3.6.5. Installation worked fine. We have only one problem with the "Thank you message" after submitting the form. The thank you message from the component MailChimp Signup is not showing up and the loading-symbol never stops spin => see attachments.
But the subscription-workflow works properly, so the subscribers details are shown in the correct list in MailChimp.
What could this be? Do we forgot something?
Thank you for your support.
il-Milied u s-Sena t-Tajba
We are using your latest version (2.5.3) on Joomla 3.6.5. Installation worked fine. We have only one problem with the "Thank you message" after submitting the form. The thank you message from the component MailChimp Signup is not showing up and the loading-symbol never stops spin => see attachments.
But the subscription-workflow works properly, so the subscribers details are shown in the correct list in MailChimp.
What could this be? Do we forgot something?
Thank you for your support.
il-Milied u s-Sena t-Tajba
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10 Jan 2017 13:22 #2683
by pete
Replied by pete on topic Submitt Message is not showing up
Bongu innomailchimp 
Sorry for the late reply. Possibly you have error reporting on your server enabled and that is corrupting the json response when submitting the form. Please turn off error reporting and try again.
If that does not help please open the develop console in your browser and check for javascript errors which appear before or after you submit the form. This should give us a hint what is causing the problem.
Best regards,
Peter
Sorry for the late reply. Possibly you have error reporting on your server enabled and that is corrupting the json response when submitting the form. Please turn off error reporting and try again.
If that does not help please open the develop console in your browser and check for javascript errors which appear before or after you submit the form. This should give us a hint what is causing the problem.
Best regards,
Peter
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